Sales Policy – PINKTOPIS
Effective Date: March 5, 2025
At PINKTOPIS, we are dedicated to providing a seamless shopping experience with high-quality phone accessories, competitive pricing, and reliable customer service. This Sales Policy outlines the terms and conditions that apply to all purchases made on our website.
🔗 Shop with confidence at: https://pinktopis.xyz/
1. Pricing & Payment
✔ Transparent Pricing: All prices displayed on our website are in GBP (£) and are final at checkout, inclusive of applicable taxes unless otherwise stated.
✔ Secure Payments: We offer multiple secure payment options, including:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay & Google Pay
✔ Discounts & Promotions: Any discount codes or promotional offers must be applied at checkout and cannot be combined unless stated otherwise.
2. Order Processing & Confirmation
✔ Order Confirmation: Once an order is placed, you will receive an email confirmation with the order details. If you do not receive a confirmation email, please check your spam folder or contact us.
✔ Processing Time: Orders are typically processed within 1-3 business days, excluding weekends and holidays.
✔ Order Modification: Once an order is placed, modifications (such as address changes or item adjustments) can only be made within 12 hours. After that, orders enter processing and cannot be changed.
3. Shipping & Delivery
✔ Shipping Options: We offer standard and express shipping options based on location.
✔ Estimated Delivery Time:
- UK Orders: 3-7 business days
- International Orders: 7-15 business days (depending on the destination and customs processing)
✔ Tracking Information: A tracking number will be provided once your order is shipped. You can track your shipment via our website: https://pinktopis.xyz/track
✔ Delayed or Lost Packages: If your package is delayed beyond the estimated timeframe, please contact us for assistance.
4. Returns, Refunds & Exchanges
✔ 30-Day Return Policy: We accept returns and refunds within 30 days of delivery. Please review our full Refund & Return Policy here: https://pinktopis.xyz/returns
✔ Exchanges: If an item arrives damaged or incorrect, we offer free exchanges within the return period.
5. Cancellations
✔ Cancellation Window: Orders can be canceled within 12 hours of placement.
✔ Late Cancellations: Once an order has been processed or shipped, it cannot be canceled. However, you may request a return once it arrives.
6. Warranty & Product Quality Assurance
✔ Quality Guarantee: All PINKTOPIS products go through rigorous quality control before shipping.
✔ Warranty: We offer a 3-month warranty on select electronic accessories (charging cables, wireless earbuds, etc.). Warranty claims apply only to manufacturing defects and not accidental damage or misuse.
7. Customer Support
We are dedicated to providing the best customer service. If you have any questions regarding your order, shipping, or products, please contact us:
📍 Address: 44 Hudson Street, Dunkirk, United Kingdom
📞 Phone: 079 2799 7222
📧 Email: contact@pinktopis.xyz
🌐 Website: https://pinktopis.xyz/